I called this afternoon to discuss some past due medical bills on my credit report. To pay some and figure out how to take care of them.
I spoke with a Mr. Bryant. Now because I was not paying my bills in full to his advantage, not only did he laugh at me, he also hung up on me. I will never be calling again, my past due bills will be taken off my credit soon because they are 6+ years old.
I will not stop complaining about this employee and how horrible he is. I am so extremely offended and upset.
I think he is a tremendous disgrace to this company and will never ever be successful in collecting any debt with the smug horrific attitude he has. I've reported him to the BBB and will continue to do so until he takes responsibility for his actions.
Product or Service Mentioned: Merchants Credit Guide Customer Care.
Reason of review: Poor customer service.