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Merchants Credit Guide - Fraudulent Company

1.0
Details
This debt collector has knowingly pursued fraudulent claims and should be criminal prosecuted and lose any license to do business in Illinois or anywhere. They should be put in prison.
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ID
#1704906 Review #1704906 is a subjective opinion of poster.
Cons
  • Debt collection
  • Frauds
  • Illinois
Reason of review
Fraudulent debt collectors
Loss
$1000
Preferred solution
MCG is a fraudulent debt collector. They should be prosecuted.

Merchants Credit Guide - Try not to deal with them, if possible!

1.0
Details
I was hung up on twice, but by a supervisor named Kim.
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ID
#1775200 Review #1775200 is a subjective opinion of poster.
Location
Tallahassee, Florida

Merchants Credit Guide - Credit Report Review

I settled my account in February and they tell me that it takes 7 years to remove it from my credit report!!! Meanwhile my score keeps getting lower!!!
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ID
#1256702 Review #1256702 is a subjective opinion of poster.
Service
Merchants Credit Guide Credit Report

Merchants Credit Guide - Worst customer service i've ever experienced...

I called Merchants Credit Guide to make payments on some old accounts, and the first person I talked to literally wouldn't speak with me about options. I called HER to give money to the company and she wouldn't give me any information to get the process started. I've never heard of anything like this! Her whole job is to get money, and I wanted to pay money. She was extremely unprofessional and rude. I then called a manager to complain and she was just as rude as the first one. Unbelievable. I get that they're dealing with angry people all day, but I called them and just wanted to pay my debts. What an unbelievably bad experience. I can see why people would never answer their phone after dealing with these employees.
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ID
#1216011 Review #1216011 is a subjective opinion of poster.
Service
Merchants Credit Guide Customer Care
Reason of review
Poor customer service

Merchants Credit Guide - Customer Care Review

1.0
Details
I called this afternoon to discuss some past due medical bills on my credit report. To pay some and figure out how to take care of them. I spoke with a Mr. Bryant. Now because I was not paying my bills in full to his advantage, not only did he laugh at me, he also hung up on me. I will never be calling again, my past due bills will be taken off my credit soon because they are 6+ years old. I will not stop complaining about this employee and how horrible he is. I am so extremely offended and upset. I think he is a tremendous disgrace to this company and will never ever be successful in collecting any debt with the smug horrific attitude he has. I've reported him to the BBB and will continue to do so until he takes responsibility for his actions.
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3 comments
Anonymous
#1373338

Yes, bill should be paid. Bad attitudes from the collectors does not get the bill paid.

The collectors calling are just having fun in making the customer angry.

I wouldn't listen to them be stupid. If it is a business use a business approach when calling a customer regardless of the situation.

Anonymous
#1289317

Are you kidding? You didn't pay your bills.

It went to collection.

Collection agencies are jerks but you wouldn't be dealing with one if you had paid your bills or at least made arrangements to get on a payment plan. Love how you take responsibility for this by saying "So what, they'll be off my credit report soon enough."

Anonymous
#1499151
@PissedConsumer1289317

listen to the jerk, if everyone could pay their bills, I'm sure they would. you're one of those idiots or nerdy people, who no one wants to be bother with.

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ID
#1009406 Review #1009406 is a subjective opinion of poster.
Service
Merchants Credit Guide Customer Care
Reason of review
Poor customer service

Merchants Credit Guide Credit Report Review

I had some charge show on my report from merchants.. I domt owe them anything. Remove this from my report asap.. i will dispute and report you to the BBB for falsely reporting an acct that isnt mine.. Havent received one call or nothing in writing !!!!!
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ID
#912567 Review #912567 is a subjective opinion of poster.
Location
Naples, Florida
Service
Merchants Credit Guide Credit Report
Reason of review
Poor customer service

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Charge Review

1.7
Details
I checked my credit history and i see merchants credit guide on my statement trying to steal $305 dollar's harrasing me for what i dont know these crooks
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ID
#556776 Review #556776 is a subjective opinion of poster.
Location
Riviera Beach, Florida

Merchants Credit Guide - They were loud and mouthy while I explained things

Merchants Credit Guide is who Montgomery Ward went through as a collection agency. These people are still calling and being loud, rude and won't wait for the needed info they are asking for. So I sent by e-mail the needed information to my attorney. Dave Ramsey of Financial Peace makes it clear we do not have to talk to these people. And since I do have a lawyer handling this they still wouldn't quit being loud and rude for me to give them the needed info she just kept asking questions that they should already have answered. My lawyer had sent them a letter so that they would quit calling all the time.
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ID
#198597 Review #198597 is a subjective opinion of poster.
Location
Sullivan, Missouri
MERCHANTS' CREDIT GUIDE CO. GUIDE TO STEALING AND INJUSTICE. MERCHANTS' CREDIT GUIDE CO. GUIDE TO STEALING AND INJUSTICE. Merchants' steal your credit hater of guiding attempted to do the same to me through AT&T. See my report regarding AT&T:...
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ID
#142477 Review #142477 is a subjective opinion of poster.
Location
Chesterfield, Virginia

Merchants Credit Guide is a Fraudulent Co.

Merchants Credit Guide (aka CFB Financial III) is a fraudulent cash mgmt/debt collection services co. They send letters and leave messages from a Ken Hughes (it's always Ken Hughes) claiming to collect old debts on behalf of some company. In most cases the debts are plain wrong or are outdated. They hope that consumers who don't do their due diligence or don't know their legal rights will give them money. There are honest, reputable collection agencies out there working for companies to reclaim their owed money. MCG is not one of them. Any company that has to resort to "fake employees" to get your attention should be a sign of this company's practices.
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ID
#132839 Review #132839 is a subjective opinion of poster.
Location
Boston, Massachusetts
I was getting messages from this company so I returned the calls the lady Tressy that answered was very nasty to speak to she asked me to verify my ss# when I wouldnt she got much more unpleasant and hung up on me. I called back come to find out the bill wasnt even...
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2 comments
Anonymous
#84150

Harassing Phone calls for an alleged debt that was not even mine.RE: Merchant's Credit Guide Company complaint.

Please do not assume that this company only contacts people who owe money. This Company called my home phone number numerous times asking for an alleged client that we never heard of.

They were told numerous times that we never heard of the alleged client they claimed they were looking for. This did not stop them from calling. Their calls resulted in harassment by communications to us and violations of the Fair Debt Collection Practices Act. You may find more information on this company by contacting the Better Business Bureau.

Complaints include attempting to collect on non-existent accounts. I did contact the Attorney General of my State about their harassment.

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ID
#115887 Review #115887 is a subjective opinion of poster.
Location
Elko, Nevada

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